Shipping Policy
Shipping Policy
Zorvanie provides clear information regarding order processing,
shipping costs, fulfillment origin, estimated delivery and tracking.
Zorvanie is owned and operated by:
Datong Fujian Network Technology Co., Ltd.
1. ORDER PROCESSING
Orders are typically processed within:
2 business days after payment confirmation.
Processing may include:
- Payment confirmation
- Order verification
- Product preparation
- Packing
- Fulfillment preparation
2. ESTIMATED DELIVERY
Estimated delivery is:
5–8 business days after dispatch.
This estimate applies to our primary United States and United Kingdom
markets and generally to other supported international destinations
where checkout is available.
Delivery time is an estimate and may vary because of:
- Destination
- Carrier network
- Customs procedures
- Transportation conditions
- Local-delivery conditions
- Peak-season demand
- Events outside reasonable control
3. SHIPPING FEES
Free standard shipping is available on orders over:
US$45
For orders below US$45:
Standard shipping is US$5.99.
These values must remain identical everywhere on Zorvanie.com.
4. FULFILLMENT ORIGIN
Orders are primarily fulfilled from facilities in China.
Depending on inventory availability and delivery destination,
some orders may be fulfilled through our own or partner fulfillment
facilities.
Zorvanie does not represent every order as shipping from a local
customer-country warehouse.
5. TRACKING
After shipment, customers will normally receive available tracking
information.
Tracking may require additional time to become active after the
shipment is created.
6. MULTIPLE PACKAGES
Some orders may be delivered in separate packages.
Receiving one package does not necessarily mean that the remaining
items are missing.
7. ADDRESS CHANGES
Customers may request an address correction before shipment.
Contact:
Include:
- Order number
- Customer name
- Correct delivery address
Address changes cannot be guaranteed after fulfillment has progressed
to shipment.
8. DELIVERY DELAYS
If tracking has not updated for an extended period, contact:
Please provide the order number.
9. LOST PACKAGES
If a shipment appears lost, Zorvanie will review available tracking and
fulfillment information and determine an appropriate next step.
We do not automatically transfer all responsibility to the customer
after the shipment is handed to a carrier.
10. DELIVERED BUT NOT RECEIVED
If tracking shows Delivered but the package cannot be located,
customers should first review:
- Delivery location
- Household members
- Carrier delivery information
If the package is still missing, contact: