Terms of Service
Terms Of Service
These Terms govern purchases and customer-facing ecommerce services
provided through Zorvanie.com.
Zorvanie is owned and operated by:
Datong Fujian Network Technology Co., Ltd.
Datong Fujian Network Technology Co., Ltd. is the seller of record
for purchases made through Zorvanie.com.
BUSINESS ADDRESS
Room 106, Office Building,
Kaiyuan No. 1 Cultural and Creative Park,
Kaiyuan Street, Kaiyuan Subdistrict,
Pingcheng District, Datong, Shanxi, China
1. STORE SERVICES
Zorvanie focuses on wardrobe-care products and related clothing and
fabric-care accessories.
Our collection may include products designed for:
- Fabric care
- Lint and hair removal
- Knitwear care
- Garment detailing
- Clothing maintenance
- Wardrobe organization
- Everyday clothing-care routines
2. PRODUCT INFORMATION
Zorvanie aims to display product information clearly.
Minor differences may occur because of:
- Photography
- Lighting
- Screen settings
- Packaging changes
- Product updates
- Normal manufacturing variation
3. ORDERS
Submitting an order does not automatically guarantee final acceptance.
Orders may be reviewed or cancelled where reasonably necessary because
of:
- Payment verification
- Product availability
- Suspected unauthorized transactions
- Material pricing errors
- Shipping restrictions
- Other legitimate fulfillment issues
4. ORDER PROCESSING
Accepted orders are normally processed within:
2 business days after payment confirmation.
5. DELIVERY
Estimated delivery:
5–8 business days after dispatch.
6. SHIPPING FEES
Free standard shipping over:
US$45
Standard shipping below US$45:
US$5.99
7. CANCELLATION
Customers may request cancellation before shipment.
Once the order has shipped, the Returns & Refunds Policy may apply
instead.
8. ORDER CHANGES
Before shipment:
Shipping-address corrections may be requested.
Quantity changes are not supported.
Product or variant changes are not supported.
Where necessary, cancellation and a new order may be the appropriate
solution.
9. RETURNS
Eligible return requests may be submitted within:
30 calendar days after delivery.
10. PRODUCT USE
Customers should follow applicable product instructions.
Wardrobe-care products should be used with reasonable care, especially
where fabric type, garment construction or surface condition may affect
results.
Zorvanie does not make unsupported guarantees about universal fabric compatibility, damage-free results, restoration results or stain removal.
11. CUSTOMER RESPONSIBILITIES
Customers should provide accurate:
- Contact details
- Shipping details
- Payment information
- Order information
12. PROHIBITED USE
Users may not use Zorvanie services for:
- Fraud
- Unauthorized transactions
- Illegal activity
- Malicious activity
- Security interference
- Intellectual-property infringement